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Paul Koch has over 35 years of experience in local and state government and has spent the last ten years focusing his efforts on assisting local government, organizations and businesses be successful. Paul has served as a City Manager, Assistant City Manager, Interim City Manager and has held major department head positions in local government. In his early career he worked for Governor Tom McCall, traveling the state assisting local communities solve problems. |
. In addition, Paul spent four years as an association president. Recent efforts have included such diverse activities as strategic planning, council and board training, community facilitation, visioning, action planning, team building, coaching top executives and assisting organizations through the change process. He has helped communities recruit and hire city managers, develop effective partnerships and work together to enhance community. |
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"This is a time of community and organizational change that requires the best possible efforts from all of us. I understand that your challenges as an organizational leader are monumental, and the pressures are very intense. You need all the help you can get. My approach is to collaborate with you to deliver practical, effective and real world solutions. I have developed additional resources with carefully selected associates who share my philosophy. Together we can work to meet your needs." – Paul Koch |
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Contact Information Paul Koch Cell Phone: 503-309-1460
Email: pkconsulting17@hotmail.com
Associates:
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Looking for a Speaker for your Next Meeting?
Please contact Paul Koch for Fees and Services Cell phone: 503-309-1460 Email: pkconsulting17@hotmail.com |
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| Newsletters |
Paul
Koch offers talks that will help inspire your community or organization
to success. Are you looking for an
experienced speaker who can help your members with immediate problems?
Do you require a workshop presenter who can customize a program
to meet the needs of your members? Paul Koch has over
35
years of experience in local and state government. He has worked with
many communities, city councils and helps cities, counties and others
with strategic planning efforts aimed at solving today’s problems and
getting ready for tomorrow.
Add value to your next
conference by scheduling Paul to be a part of your next conference or
workshop session. His experience, maturity and method of presentation
make him a sought after speaker. Paul
uses an interactive participative presentation style that creates energy
for workshop participants and provides them with the skills necessary to
deliver desired results in their own community and organization. These
techniques have proven to be invaluable in getting communities to work
together towards a common goal instead of fighting over the crumbs. Topics that Paul Koch can bring to your members as a Key Note Speaker or
Workshop Presenter:
ACTION
ORIENTED FACILITATION: Facilitation
that helps your organization identify where it wants to go, and how to
get there while building energy, commitment and team.
Everyone is now ready to go to work and is focused on a common
direction. VISIONING
AND ACTION PLANNING: Creating
your organizational or community vision and developing the action plan
necessary to carry it out along with the success measures needed to
monitor your progress. Everyone
is involved, everyone is a
part of the team to implement the vision. TEAM
BUILDING: Build a
strong team focused on your organizations vision and develop, through a
collaborative process, the action plans to be successful.
Identify and create the expectations and roles of group members.
Create the best possible team in your community or organization. COUNCIL & BOARD
TRAINING AND ORIENTATION:
Make sure that your Council or Board is well trained and
ready to focus on their important jobs of direction and policy.
Learn how to function as a Council/Board, make motions, get the work done, how to lead, conduct meetings and
how to be an effective policy setting council working in a team effort
with staff and others. Develop
the skills of learning, responding and making your citizens know you
heard them and that you care. STRATEGIC
PLANNING, IMPLEMENTATION & SUCCESS MEASURES:Strategic
planning is your means to achieve the best possible results.
Increase the opportunity that the day-to-day activities of your
organization will achieve the desired results.
Create organizational purpose, focus, goals, priorities, team
work, energy and commitment. Establish
progress measures, new levels of understanding and bring Council, staff
and others together. OPERATIONAL
ANALYSIS, MERGERS & IMPROVEMENT:
Analyze current operations, identify opportunities and problems
while creating the needed changes to improve and enhance services and
operating methods. Merge
different work groups into a common and cohesive team and improve
service delivery and achievement. GENERAL
PROBLEM SOLVING & CONFLICT RESOLUTION:
Get a fresh perspective, an outside set of eyes.
Assistance with those risky, difficult and critical problems that
keep you awake at night, the ones that absorb all your energies.
Experience the benefits of an outside resource helping you and
taking the risk. INTERIM & PROJECT
ASSIGNMENTS: Temporarily
hire the experienced resources at the right time.
Get mature, experienced staff support (manager or department
head) to help you over a difficult situation.
An outside person, not on your payroll, to help you manage that
special project, operating department or solve that special problem.
And only for the time period that you really need the help.
Cost effective search
and recruitment services available to help you find the best
possible candidate for those key positions. COMMUNITY
RELATIONS & INVOLVEMENT:
Communicating effectively and strategically involving your
citizens is critical in today’s world.
Expectations have changed, ideas are new, there are lots of new
people in your community and the desires are higher.
Identify how and when to communicate and involve your community. Enhance your community’s understanding, create community
acceptance, generate new ideas, and find the solutions that will really
work in your community. Mitigate
against misinformation and the impact of proposed “top-down”
solutions. Find new ways to
get people to participate and attend, learn new ways to communicate.
Create an enhanced sense of community.
It’ll make your job easier. PARTNERSHIPS:
Create effective and success oriented partnerships that really
work to help you deliver your vision.
Get strategic! Have a clear and focused role for others in creating the
partnerships that will help you succeed.
Learn how to create those partners when they do not exist. SKILL
BUILDING & COMPETENCY TRAINING:
Turn your managers, supervisors and employees into highly skilled
leaders able to achieve the results you desire. A collaboratively designed training program that focuses on
19 critical leadership and management competencies that are delivered to
your organization. Focused
on your needs, budget, location and time constraints, these sessions are
designed with you. Each
session will include the presentation of critical information about the
competency, engaging activities, discussions and practice of the
competency. Training for
the skills, attitudes and knowledge associated with every competency GROWTH
MANAGEMENT ISSUES: Learn the processes and techniques to help your community or
organization deal with growth and its impact.
Look at all of the processes currently in place, identify
community expectations and learn how to create community instead
of allowing outside forces to change it.
Learn who goes to jail, how to mobilize your community in an
effective and positive manner. The
future of your community/organization depends on your ability to manage
competing forces. Are you
ready? Need a new downtown
plan or want to rejuvenate your current downtown?
Growth, development and creating the kind of community you want
is critically important. Get everyone involved, build high energy and be
successful. If you don’t
do it, your competing town down the road will. CITY
MANAGER/EXECUTIVE WORK PLANS AND EVALUATION SYSTEMS:
Up front, create the full list of expectations for your
top executive. Don’t wait
for the end of the year to come, do it now.
Weld your Council and management staff together into a team that
is highly focused, that understands the expectations and knows how the
end of the year evaluation will be delivered.
Creating the work plans and expectations for top management
should occur immediately upon hire.
This is the responsible thing for policy makers to do. PROGRAM & SERVICE
LEVEL BUDGETING:
Government and organization budgeting is not about the numbers!
It is about what the community gets for the money they are
providing and creating a system for the logical review of all services.
Creating a program or service level budget makes it very clear what the
community is getting for their money.
Evaluation and decision making become much clearer when the
budget is properly prepared in a program or service level format. JOB
DESCRIPTIONS & WORK PLANNING:
Create job descriptions for every position in your organization
that are keyed to vision, goals and objectives of the organization.
Modern, up to date job descriptions clarify roles and responsibilities
and help the organization work better.
Instigating work planning enhances operational effectiveness and
establishes the evaluation criteria for all positions. COUNCIL & BOARD COMMUNICATION & REPORTING
SYSTEMS: How you communicate, both
orally and in written form are extremely important to your success and
the credibility of your staff. Analyze
how you are doing that now, determine what will work better and create
the best possible system for getting high quality reports and
recommendations to your policy makers.
Improve the quality and effectiveness of your reports now!
Is your staff report in a form that Council can understand and
make good decisions from? MITIGATING
THE IMPACT OF FEE AND RATE INCREASES:
Increasing the cost of water and sewer services (and others) is
standard operating procedure in most communities.
Placing a legal advertisement in the paper and hoping the
community will attend, learn and participate does not cut it these days!
Learn the new techniques needed to involve your community in
possible increases and how to work with your citizens to implement the
increases. Learn also that
a rate increase might not be the answer, but other innovations may be
better. CHANGE
MANAGEMENT: This is
a time of change. You have
new residents, new businesses, new expectations, and new requirements.
And, change just keeps happening.
Learn how to deal with it and prepare your staff for dealing with
it. Get ready, it is
already here. CUSTOMER
SERVICE: Today’s
organization must fully recognize that every customer wants Nordstrom
level service. Well, we are not all able to deliver that, and that makes
public perception a problem for everyone.
Learn how to deal with angry customers, how to deal with service
“shut-off’s: how to handle the telephone etc.
The expectation is clear; everyone wants the best possible
customer service and they do not care about how much your budget was
reduced. EMERGENCY
PREPAREDNESS PLANNING: An
absolute must in every community today.
To be prepared you must have a process that leads to a written
plan that encompasses every element of your community.
Every resource must be included.
City, County, School District, police, fire, volunteers, public
works, the four wheel drive club, local restaurants and even the social
service agencies. All
aspects of your community must be engaged for your emergency
preparedness plan to be effective.
Here is how to do it, take advantage.
This is the quick process that will make you ready for anything.
A process to bring all the pieces together. CITY
MANAGER & EXECUTIVE COACHING: Providing
the Manager/Executive with an outsiders view point, assisting with
current and relevant issues and just being there to listen. Offering alternative solutions when needed, encouraging and
understanding the difficulty of leadership. |
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Oregon Clients: Government City
of Albany: Citizen Engagement Project City
of Cornelius: Strategic Plan and Citizen Engagement City
of Dayton: Strategic Plan City
of Dundee: Citizen Strategic Plan and Council Training City of Milton-Freewater: City Council Strategic Plan and City Manager
Recruitment City
of Newberg: Citizen Engagement Projects, Council Strategic Planning City
of Sherwood: Citizen Engagement around Community Center Concept and
Downtown Plan Mid-Columbia
Work Force Planning Council: Strategic Plan City
of Mount Angel: Interim Administrator Multnomah
County Drainage District: Inter-governmental Relations Willamette
Valley Education Service District: Reorganization of the Structure of
the Agency Blue
Mountain Community College: Coaching the President and Strategic Plan
for the Foundation Umatilla
County Special Library District: Library Strategic Plan State
of Oregon: Leadership Training Grants
Pass: Strategic Plan Boardman:
Strategic Plan City
of Maupin: Strategic Plan Baker
City: Strategic Plan City
of King City: Interim City Manager City
of Oregon
City: Community Visioning Process City
of Scappoose: Strategic Planning and Leadership Training Columbia
County, Oregon: Strategic Planning and Conflict Resolution City
of Woodburn: City Manager Recruitment and Strategic Plan City
of West Linn: Neighborhood Plan City of Happy Valley: Strategic Plan and Conflict Resolution City of Baker City: Strategic Plan City of Gates: Community Conflict Resolution City of Klamath Falls: City Council Strategic Plan City of Lebanon: Council Strategic Plan Non-Profit Eastern
Oregon Leadership Institute: Faculty Member for Nine-month Leadership
Training Program The Cannon Beach Christian Conference Center: Strategic Plan McMinnville
Chamber of Commerce: The Oregon Remodelers Association: Strategic Plan Pendleton
Chamber of Commerce: Strategic Plan The Seaside Chamber of Commerce: Legislative Strategy Status
of Salmon: Strategic Plan Private Sector D-Lux Harwood Floor Company: Corporate Strategic Plan |
Arizona Clients: Non-Profit National
Council of Prescription Drug Programs: Strategic Plan Idaho Clients: Government City
of Island Park: Community Education City
of Nampa: Strategic Plan City
of Rexburg: Community Center Plan Association
of Idaho Cities: Work Shops and Training Missouri Clients: Non-Profit National Wood Flooring Association: Strategic Plan
Kentucky Clients: Government Northern
Kentucky Water District: Strategic Plan Washington Clients: Government City
of Bonney
Lake: City Council Strategic Plan City
of Prosser: Interim City Administrator City
of Union Gap: Municipal Consultant City
of Puyallup: Facilitated Strategic Planning Retreat Association
of Washington Cities: Conducted Training Workshops City
of Lake Stevens: Land Use Planning Ellensburg:
Head Start Program Strategic Planning City
of Goldendale: Community Action Plan City
of White Salmon: Community Education Regarding Water City
of Ridgefield: Strategic Plan City
of Walla Walla: Neighborhood Economic Development Plan Longview: City Council Strategic Plan Non-Profit Walla Walla Chamber of Commerce: Facilitate Conflict Resolution
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"Ferndale is so lucky to have you, thank you for getting this great process rolling and then some. You are making what so many people in this town have dreamed of for years a reality. 40 years down the road people are still going to remember the name Paul
Koch". “Thanks for everything. I needed your valuable advice. It was an honor to work with you.” "Paul Koch has a calm and commanding presence to move people out of their comfort zone beyond the ordinary. His assistance before and after an event are telling of his lifelong pursuit of excellence." -Mari Anne Gest, Governor's Office, Education and Workforce Policy. “As
a former City Councilor and a current State employee, I have spent
nearly 20 years attending meetings. Nothing is more rewarding than
results, unless it is achieving these results in a manner which is
consistent with your values, beliefs and within budget. My experiences
with Paul Koch have been just that, every time. I urge any administrator
or manager who wants to educate their staff, council, team while working
in a personalized, clear outcome oriented environment, whether goal
setting, council advances, group facilitations or training specific to
their needs to do so. I have recommended Paul to many and have always
been told later, ‘Thanks. Paul is great!’” - Debbie Schneck,Former City Council Member and Workforce Official “I am impressed with Paul Koch's ability to look at the many perspectives on leadership and then design programs and professional development activities that will help individuals really learn and grow. He can do that within the context of an individual organization or on a larger community scale. He is exceptional.” –Skip Liebertz, Superintendent, Willamette ESD "Paul Koch's wealth of experience in governance, local government management, and policy development allowed him to assist our City to focus our resources on what we really wanted to attain in the short and long run. Paul Koch's calm insightful approach to issues and problems makes him a pleasure to work with and allows him to get the job done when dealing with difficult issues and conflicting and varied personalities." - Merlin MacReynold, City Manager, Normandy Park, WA. “During our annual conferences, we are always looking for trainers with practical experience who can also motivate the people in the workshop. Paul does an outstanding job of relating to our city officials...he understands their situations and knows how to help them. His workshops for us consistently draw high marks from the participants.” - Michelle Harvey, Member Services Coordinator Association of Washington Cities. “Paul’s value-based approach and process will lead organizations to a day-to-day linkage to long-term goals that can be taken to the community to demonstrate that we are no longer reactionary, but are going to be a leader and facilitator of change for the benefit of our community. It has been a great pleasure to work with a real professional, a wonderful facilitator and a believer in what public service can be.” - Randy Bombardier, City Manager, Ridgefield, WA “You are one of those very talented and rare individuals who are truly making a difference in our society and enriching people’s lives with your common sense yet savvy solutions. I honestly believe our communities are better places because you decided not to retire!” - Larry Bellamy, City Manager, Goldendale, Washington “Thanks Paul on this specific request, but also for helping Prosser to move forward. Your honesty and leadership was refreshing and I have learned much. It was a sincere pleasure working with you this past year. - Debbie Heintz, Executive Director, Prosser Economic Development Association “You
are such an awesome leader and I for one am very grateful to have had
the privilege to work with you. Thank you for leaving your wonderful
impression on every one of us. In
our minds, in our words and in our hearts you will remain forever!!
We have been blessed and we thank you.” - Linda Lusk, Mayor, Prosser, Washington “I learned so much from the EOLI classes, in particular the practical applications and economic development piece that you brought into the picture. It was very obvious to me that the groups that you have helped with visioning and strategic planning have benefited greatly. I really enjoyed hearing from the library district, the cities of Boardman and Maupin and others about the benefits of your guidance. Thanks again for an outstanding experience, it was a pleasure to get to know and learn from you.” Site created 2005 by Heidi Maiers
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