About Paul

Services Offered

Workshops & Seminars

Clients Served

Testimonials

Newsletters

Articles

 

View/Print Paul's Brochure (pdf)

Paul Koch has over 35 years of experience in local and state government and has spent the last ten years focusing his efforts on assisting local government, organizations and businesses be successful.  Paul has served as a City Manager, Assistant City Manager, Interim City Manager and has held major department head positions in local government. In his early career he worked for Governor Tom McCall, traveling the state assisting local communities solve problems. 

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In addition, Paul spent four years as an association president. Recent efforts have included such diverse activities as strategic planning, council and board training, community facilitation, visioning, action planning, team building, coaching top executives and  assisting organizations through the change process. He has helped communities recruit and hire city managers, develop effective partnerships and work together to enhance community.   

 
 

"This is a time of community and organizational change that requires the best possible efforts from all of us.  I understand that your challenges as an organizational leader are monumental, and the pressures are very intense. You need all the help you can get.   My approach is to collaborate with you to deliver practical, effective and real world solutions.  I have developed additional resources with carefully selected associates who share my philosophy. Together we can work to meet your needs."  Paul Koch

Contact Information

Paul Koch 

Cell Phone:

503-309-1460

 

Email: pkconsulting17@hotmail.com

consult@comboard.com

 

Associates:

Chuck Ferguson

 

 

 

Action Oriented Facilitation

Visioning, Action Planning & Implementation

Team Building

Council and Board Training & Orientation

Strategic Planning, Implementation & Success Measures

Community and Organization Assessment & Analysis

General Problem Solving & Conflict Resolution

Interim & Project Assignments

Community Relations & Involvement

Growth Management Issues

Developing Effective Partnerships

Skill Building & Competency Training

City Manager/Executive Work Plans & Evaluation Systems

City Manager & Executive Coaching

Program & Service Level Budgeting

Job Descriptions & Work Planning

Council & Board Communication/Reporting Systems

Mitigating the Impact of Fee and Rate Increases

Change Management

Customer Service

Emergency Preparedness Planning

Community Sustainability

Looking for a Speaker for your Next Meeting?

 

Please contact Paul Koch for Fees and Services

Cell phone: 503-309-1460

Email: pkconsulting17@hotmail.com

 

Newsletters 

The Whole Enchilada

Flash Report

 

Articles

Why Create a Strategic Plan?

Avoiding Community Meltdown

Delivering Services with Fewer Resources

Rural Oregon Idea Paper

Balanced Score Chart

Paul Koch offers talks that will help inspire your community or organization to success.

Are you looking for an experienced speaker who can help your members with immediate problems?  Do you require a workshop presenter who can customize a program to meet the needs of your members?

Paul Koch has over 35 years of experience in local and state government. He has worked with many communities, city councils and helps cities, counties and others with strategic planning efforts aimed at solving today’s problems and getting ready for tomorrow.                    

Add value to your next conference by scheduling Paul to be a part of your next conference or workshop session. His experience, maturity and method of presentation make him a sought after speaker.

Paul uses an interactive participative presentation style that creates energy for workshop participants and provides them with the skills necessary to deliver desired results in their own community and organization. These techniques have proven to be invaluable in getting communities to work together towards a common goal instead of fighting over the crumbs.

Topics that Paul Koch can bring to your members as a Key Note Speaker or Workshop Presenter:     

Strategic Planning  

Delivering Services with Fewer Resources

Effective Citizen Engagement  

City Manager as Community Leader  

Developing Effective Partnerships  

Letting the Community Do It  

Developing an Economic Development Strategy that Gets Everyone

    Working in the Same Direction

Organizational and Community Change

Keeping your Board/Council/Commission Focused

Interdisciplinary Strategies to Deliver Services and Build Community

Planning for and working with an aging population

Organizing to keep and get jobs  

Changing your local government to be more effective

Servant Leadership  

ACTION ORIENTED FACILITATION:  Facilitation that helps your organization identify where it wants to go, and how to get there while building energy, commitment and team.  Everyone is now ready to go to work and is focused on a common direction.

VISIONING AND ACTION PLANNING:  Creating your organizational or community vision and developing the action plan necessary to carry it out along with the success measures needed to monitor your progress.  Everyone is  involved, everyone is a part of the team to implement the vision.

TEAM BUILDING:  Build a strong team focused on your organizations vision and develop, through a collaborative process, the action plans to be successful.  Identify and create the expectations and roles of group members. Create the best possible team in your community or organization.

COUNCIL & BOARD TRAINING AND ORIENTATION:  Make sure that your Council or Board is well trained and ready to focus on their important jobs of direction and policy.  Learn how to function as a Council/Board, make  motions, get the work done, how to lead, conduct meetings and how to be an effective policy setting council working in a team effort with staff and others.  Develop the skills of learning, responding and making your citizens know you heard them and that you care.

STRATEGIC PLANNING, IMPLEMENTATION & SUCCESS MEASURES:Strategic planning is your means to achieve the best possible results.  Increase the opportunity that the day-to-day activities of your organization will achieve the desired results.  Create organizational purpose, focus, goals, priorities, team work, energy and commitment.  Establish progress measures, new levels of understanding and bring Council, staff and others together.

OPERATIONAL ANALYSIS, MERGERS & IMPROVEMENT:  Analyze current operations, identify opportunities and problems while creating the needed changes to improve and enhance services and operating methods.  Merge different work groups into a common and cohesive team and improve service delivery and achievement.

GENERAL PROBLEM SOLVING & CONFLICT RESOLUTION:   Get a fresh perspective, an outside set of eyes.  Assistance with those risky, difficult and critical problems that keep you awake at night, the ones that absorb all your energies.  Experience the benefits of an outside resource helping you and taking the risk.

INTERIM & PROJECT ASSIGNMENTS:  Temporarily hire the experienced resources at the right time.  Get mature, experienced staff support (manager or department head) to help you over a difficult situation.  An outside person, not on your payroll, to help you manage that special project, operating department or solve that special problem.  And only for the time period that you really need the help.  Cost effective  search and recruitment services available to help you find the best possible candidate for those key positions.

COMMUNITY RELATIONS & INVOLVEMENT:  Communicating effectively and strategically involving your citizens is critical in today’s world.  Expectations have changed, ideas are new, there are lots of new people in your community and the desires are higher.  Identify how and when to communicate and involve your community.  Enhance your community’s understanding, create community acceptance, generate new ideas, and find the solutions that will really work in your community.  Mitigate against misinformation and the impact of proposed “top-down” solutions.  Find new ways to get people to participate and attend, learn new ways to communicate.  Create an enhanced sense of community.  It’ll make your job easier.

PARTNERSHIPS:  Create effective and success oriented partnerships that really work to help you deliver your vision.  Get strategic!  Have a clear and focused role for others in creating the partnerships that will help you succeed.  Learn how to create those partners when they do not exist.

SKILL BUILDING & COMPETENCY TRAINING:  Turn your managers, supervisors and employees into highly skilled leaders able to achieve the results you desire.  A collaboratively designed training program that focuses on 19 critical leadership and management competencies that are delivered to your organization.  Focused on your needs, budget, location and time constraints, these sessions are designed with you.  Each session will include the presentation of critical information about the competency, engaging activities, discussions and practice of the competency.  Training for the skills, attitudes and knowledge associated with every competency

GROWTH MANAGEMENT ISSUES:  Learn the processes and techniques to help your community or organization deal with growth and its impact.  Look at all of the processes currently in place, identify community expectations and learn how to create community instead of allowing outside forces to change it.  Learn who goes to jail, how to mobilize your community in an effective and positive manner.  The future of your community/organization depends on your ability to manage competing forces.  Are you ready?  Need a new downtown plan or want to rejuvenate your current downtown?  Growth, development and creating the kind of community you want is critically important. Get everyone involved, build high energy and be successful.  If you don’t do it, your competing town down the road will.

CITY MANAGER/EXECUTIVE WORK PLANS AND EVALUATION SYSTEMS:  Up front, create the full list of expectations for your top executive.  Don’t wait for the end of the year to come, do it now.  Weld your Council and management staff together into a team that is highly focused, that understands the expectations and knows how the end of the year evaluation will be delivered.  Creating the work plans and expectations for top management should occur immediately upon hire.  This is the responsible thing for policy makers to do.

PROGRAM & SERVICE LEVEL BUDGETING:  Government and organization budgeting is not about the numbers!  It is about what the community gets for the money they are providing and creating a system for the logical review of all services. Creating a program or service level budget makes it very clear what the community is getting for their money.  Evaluation and decision making become much clearer when the budget is properly prepared in a program or service level format.

JOB DESCRIPTIONS & WORK PLANNING:  Create job descriptions for every position in your organization that are keyed to vision, goals and objectives of the organization. Modern, up to date job descriptions clarify roles and responsibilities and help the organization work better.  Instigating work planning enhances operational effectiveness and establishes the evaluation criteria for all positions.

COUNCIL & BOARD COMMUNICATION & REPORTING SYSTEMS:  How you communicate, both orally and in written form are extremely important to your success and the credibility of your staff.  Analyze how you are doing that now, determine what will work better and create the best possible system for getting high quality reports and recommendations to your policy makers.  Improve the quality and effectiveness of your reports now!  Is your staff report in a form that Council can understand and make good decisions from?

MITIGATING THE IMPACT OF FEE AND RATE INCREASES:  Increasing the cost of water and sewer services (and others) is standard operating procedure in most communities.  Placing a legal advertisement in the paper and hoping the community will attend, learn and participate does not cut it these days!  Learn the new techniques needed to involve your community in possible increases and how to work with your citizens to implement the increases.  Learn also that a rate increase might not be the answer, but other innovations may be better.

CHANGE MANAGEMENT:  This is a time of change.  You have new residents, new businesses, new expectations, and new requirements.  And, change just keeps happening.  Learn how to deal with it and prepare your staff for dealing with it.  Get ready, it is already here.

CUSTOMER SERVICE:  Today’s organization must fully recognize that every customer wants Nordstrom level service.  Well, we are not all able to deliver that, and that makes public perception a problem for everyone.  Learn how to deal with angry customers, how to deal with service “shut-off’s: how to handle the telephone etc.  The expectation is clear; everyone wants the best possible customer service and they do not care about how much your budget was reduced.

EMERGENCY PREPAREDNESS PLANNING:  An absolute must in every community today.  To be prepared you must have a process that leads to a written plan that encompasses every element of your community.  Every resource must be included.  City, County, School District, police, fire, volunteers, public works, the four wheel drive club, local restaurants and even the social service agencies.  All aspects of your community must be engaged for your emergency preparedness plan to be effective.  Here is how to do it, take advantage.  This is the quick process that will make you ready for anything.  A process to bring all the pieces together.

CITY MANAGER & EXECUTIVE COACHING:  Providing the Manager/Executive with an outsiders view point, assisting with current and relevant issues and just being there to listen.  Offering alternative solutions when needed, encouraging and understanding the difficulty of leadership.  

 

 

 

Oregon Clients:

Government

City of Albany: Citizen Engagement Project

City of Cornelius: Strategic Plan and Citizen Engagement

City of Dayton: Strategic Plan

City of Dundee: Citizen Strategic Plan and Council Training

City of Milton-Freewater: City Council Strategic Plan and City Manager Recruitment

City of Newberg: Citizen Engagement Projects, Council Strategic Planning

City of Sherwood: Citizen Engagement around Community Center Concept and Downtown Plan

Mid-Columbia Work Force Planning Council: Strategic Plan

City of Mount Angel: Interim Administrator

Multnomah County Drainage District: Inter-governmental Relations

Willamette Valley Education Service District: Reorganization of the Structure of the Agency

Blue Mountain Community College: Coaching the President and Strategic Plan for the Foundation

Umatilla County Special Library District: Library Strategic Plan

State of Oregon: Leadership Training

Grants Pass: Strategic Plan

Boardman: Strategic Plan

City of Maupin: Strategic Plan

Baker City: Strategic Plan

City of King City: Interim City Manager

City of Oregon City: Community Visioning Process

City of Scappoose: Strategic Planning and Leadership Training

Columbia County, Oregon: Strategic Planning and Conflict Resolution

City of Woodburn: City Manager Recruitment and Strategic Plan

City of West Linn: Neighborhood Plan

City of Happy Valley: Strategic Plan and Conflict Resolution

City of Baker City: Strategic Plan

City of Gates: Community Conflict Resolution

City of Klamath Falls: City Council Strategic Plan

City of Lebanon: Council Strategic Plan

Non-Profit

Eastern Oregon Leadership Institute: Faculty Member for Nine-month Leadership Training Program

The Cannon Beach Christian Conference Center: Strategic Plan

McMinnville Chamber of Commerce:

The Oregon Remodelers Association: Strategic Plan

Pendleton Chamber of Commerce: Strategic Plan

The Seaside Chamber of Commerce: Legislative Strategy

Status of Salmon: Strategic Plan

Private Sector

D-Lux Harwood Floor Company: Corporate Strategic Plan

 

 

Arizona Clients:

Non-Profit

National Council of Prescription Drug Programs: Strategic Plan

 

Idaho Clients:

Government

City of Island Park: Community Education

City of Nampa: Strategic Plan

City of Rexburg: Community Center Plan

Association of Idaho Cities: Work Shops and Training

 

Missouri Clients:

Non-Profit

National Wood Flooring Association: Strategic Plan

 

Kentucky Clients:

Government

Northern Kentucky Water District: Strategic Plan

 

Washington Clients:

Government

City of Bonney Lake: City Council Strategic Plan

City of Prosser: Interim City Administrator

City of Union Gap: Municipal Consultant

City of Puyallup: Facilitated Strategic Planning Retreat

Association of Washington Cities: Conducted Training Workshops

City of Lake Stevens: Land Use Planning

Ellensburg: Head Start Program Strategic Planning

City of Goldendale: Community Action Plan

City of White Salmon: Community Education Regarding Water

City of Ridgefield: Strategic Plan

City of Walla Walla: Neighborhood Economic Development Plan

Longview: City Council Strategic Plan

Non-Profit

Walla Walla Chamber of Commerce: Facilitate Conflict Resolution

 

 

 

         

"Ferndale is so lucky to have you, thank you for getting this great process rolling and then some. You are making what so many people in this town have dreamed of for years a reality. 40 years down the road people are still going to remember the name Paul Koch".

- Sarah Horner, Director, Ferndale, Washington Chamber of Commerce 


“Thanks for everything. I needed your valuable advice. It was an honor to work with you.”

- Pat McDonald, City Council Member, Union Gap


"Paul Koch has a calm and commanding presence to move people out of their comfort zone beyond the ordinary. His assistance before and after an event are telling of his lifelong pursuit of excellence."  

-Mari Anne Gest, Governor's Office, Education and Workforce Policy. 


 “As a former City Councilor and a current State employee, I have spent nearly 20 years attending meetings. Nothing is more rewarding than results, unless it is achieving these results in a manner which is consistent with your values, beliefs and within budget. My experiences with Paul Koch have been just that, every time. I urge any administrator or manager who wants to educate their staff, council, team while working in a personalized, clear outcome oriented environment, whether goal setting, council advances, group facilitations or training specific to their needs to do so. I have recommended Paul to many and have always been told later, ‘Thanks. Paul is great!’”

 - Debbie Schneck,Former City Council Member and Workforce Official


“I am impressed with Paul Koch's ability to look at the many perspectives on leadership and then design programs and professional development activities that will help individuals really learn and grow.  He can do that within the context of an individual organization or on a larger community scale. He is exceptional.”  

–Skip Liebertz, Superintendent, Willamette ESD


"Paul Koch's wealth of experience in governance, local government management, and policy development allowed him to assist our City to focus our resources on what we really wanted to attain in the short and long run. Paul Koch's calm insightful approach to issues and problems makes him a pleasure to work with and allows him to get the job done when dealing with difficult issues and conflicting and varied personalities."  

  - Merlin MacReynold, City     Manager, Normandy Park, WA. 


“During our annual conferences, we are always looking for trainers with practical experience who can also motivate the people in the workshop. Paul does an outstanding job of relating to our city officials...he understands their situations and knows how to help them.  His workshops for us consistently draw high marks from the participants.”  

- Michelle Harvey, Member Services Coordinator Association of Washington Cities.


“Paul’s value-based approach and process will lead organizations to a day-to-day linkage to long-term goals that can be taken to the community to demonstrate that we are no longer reactionary, but are going to be a leader and facilitator of change for the benefit of our community. It has been a great pleasure to work with a real professional, a wonderful facilitator and a believer in what public service can be.” 

  - Randy Bombardier, City Manager, Ridgefield, WA


“You are one of those very talented and rare individuals who are truly making a difference in our society and enriching people’s lives with your common sense yet savvy solutions. I honestly believe our communities are better places because you decided not to retire!”   

- Larry Bellamy, City Manager, Goldendale, Washington


“Thanks Paul on this specific request, but also for helping Prosser to move forward.  Your honesty and leadership was refreshing and I have learned much.  It was a sincere pleasure working with you this past year.   

- Debbie Heintz, Executive Director, Prosser Economic Development Association


“You are such an awesome leader and I for one am very grateful to have had the privilege to work with you. Thank you for leaving your wonderful impression on every one of us.  In our minds, in our words and in our hearts you will remain forever!!  We have been blessed and we thank you.”

- Linda Lusk, Mayor, Prosser, Washington


“I learned so much from the EOLI classes, in particular the practical applications and economic development piece that you brought into the picture. It was very obvious to me that the groups that you have helped with visioning and strategic planning have benefited greatly. I really enjoyed hearing from the library district, the cities of Boardman and Maupin and others about the benefits of your guidance. Thanks again for an outstanding experience, it was a pleasure to get to know and learn from you.”

- Kathy Neal, Participant, Eastern Oregon Leadership Institute

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